The window replacement price was exactly as quoted. Ben made sure to check before starting to try and identify and potential problems, he found none. They called to verify the date they were coming, and they came that day. The process took a tad longer than the optimal time, but that was due to the unusually cold and snowy weather. Ben and his father worked hard and steadily, and were friendly and courteous, covering floors and other areas to keep them clean. Keep up the good work!